1. What are the supported web browsers to access toutou.com services?
However, some older browsers may not support the newer web standards. As such, you may experience some problems viewing parts of our site. If you are using older versions of these browsers, we encourage you upgrade to the newest version, as you may not only experience browsing limitations but could likely be vulnerable to security threats.
2. Supported Browsers (or click on the link to upgrade to the latest browser):If you are using another browser, not listed above, and having trouble using our site, please email your concerns to us at cs@toutou.com.
3. Do I need to change any browser configurations?
In order to access the full functionality of our site, you will need to enable JavaScript and accept Cookies in your browser settings. Bet placement will be severely limited or not possible if you have disabled JavaScript and cookies. If your browser is still in the default browser settings, you should be able to bet on site without any problems.
Cookies are small text files created by websites you visit to remember specific information such as site preferences, bet selections and original status. Cookies are designed to remember only information about your browser session, and not used to collect information about you.
JavaScript is a programming language implemented as part of a web browser to make web sites more interactive and it is supported by almost all browsers. It is general safe to enable JavaScripts as they run only on your browser and does not interact with your computer's operating system.
However in certain cases, adjusting your browser's privacy or security levels to a higher level may interfere with these requirements. Here is how you can enable JavaScript and cookies on your browser:
To Enable JavaScript:
Internet Explorer
1) On the menu bar, click on Tools then Internet Options, and then select the Security tab.
2) Click the Internet zone.
3) Click Default Level and click "OK" to close the Internet Option window.
Firefox
1) On the menu bar, click on Tools then Options, and select Content.
2) Check "Enable JavaScript"
3) Click "OK" to close the option window.
Safari:
1) On the menu bar, click on Edit then Preference, and select the Security tab.
2) Check "Enable JavaScript"
3) Click on the X button to automatically apply the settings.
Chrome:
1) On the menu bar, click on the Toolbox Icon, and select Options.
2) Select the Under the Hood tab.
3) From the Privacy section, click Content Settings.
4) Select the JavaScript tab
5) Check Allow all sites to run JavaScript.
6) Click Close to apply your settings.
To Accept Cookies:
Internet Explorer:
1) On the menu bar, click on Tools, and select Internet Options.
2) Select the Privacy tab
3) Move the slider to the 'Medium'/'Low'/'Accept All Cookies' level.
4) Click OK to close the Internet Options window.
Firefox:
1) On the menu bar, click on Tools, and select Options.
2) Select the Privacy panel.
3) Set Firefox will: Use custom settings for history.
4) Check Accept cookies from sites to enable Cookies.
5) Click OK to close the options window.
Safari:
1) On the menu bar, click on Edit, and select Preferences.
2) Select the Security panel.
3) From the Accept cookies section, check Always/Only from sites I visit.
4) Click on the X button to automatically apply the settings.
Google Chrome:
1) On the menu bar, click on the Toolbox Icon, and select Options.
2) Select the Under the Hood tab.
3) From the Privacy section, click Content Settings.
4) Select the Cookies tab
5) Make sure "Allow local data to be set" is selected.
6) Click Close to apply your settings.
4. What is the recommended display resolution?
For a good viewing experience, we recommend a minimum graphics resolution of 1024x768 pixels. We also recommend a minimum color depth of 32 bits.
5. Do I require any programs or browser plugins to run the website?
Our site is designed to perform without additional plugins such as Java. However, some interactive help information and games such as our Live Casino tables may require Flash Player to display correctly. Clickhere to install Flash Player.
6. What should I do if I am still experiencing problem with your site despite using an updated and correctly configured Web Browser?
please email your concerns to us at cs@toutou.com. Indicating the specific web browser version you are using, as well as your operating system, type of Internet connection you are using and other relevant information that can help us identify the problem faster.
Example:
Web browser - Internet Explorer 8
Opeating System - Windows 7 Home Basic
Internet Connection - Cable 5mbps
Other Info: Page does not load when trying register.