Keno FAQS

1.What languages are supported in Keno Bet?

Keno Bet is available in English, Vietnamese.


2.Who can place a Keno bet?

Anyone over 18 (or the legal age of majority in their jurisdiction) with an V9BET account can place a Keno bet as long as you have read and agreed to the Terms and Conditions.


3.What is the minimum stake

The minimum stake for Keno bets is 15,000 VND.


4.What is the maximum stake?

The maximum stake for Keno bets will vary depending on the each offered odds maximum stake. If your stake exceeds the maximum stake, the bet slip will automatically adjust your stake to the maximum available for that bet.


5.Can I place multiple bets on V9BET?

Only single bets can be placed at any one time. However there is no limit to the number of single bets that may be placed concurrently. You do not have to wait for a pending bet to be approved before placing another bet.


6.Where can I see a summary of my transactions?

All of your Keno bet history is available in the Open Bets (unsettled bets) and Statement (settled bets) tabs at the top left panel of your Keno betting screen.
You can also check your Keno bet history in My Account / Statement / Betting History / Keno.


7.Am I able to cancel a bet?

In line with V9BET Terms and Conditions, once your bet has been placed and its acceptance confirmed, it may not be cancelled, revoked or changed.