toutou TV
Live Tv is toutou's live streaming service. With Live Tv, you can watch some of the best live action including Football, Basketball, Tennis, Futsal, Volleyball and Snooker to name just a few of the sports available. Besides offering live streaming, toutou enhances your viewing experience by allowing you to place bets while you are watching. All you need to do is make a deposit, place your bets and enjoy!
Live Tv FAQs
MODIFICATION AND AMENDMENT
You fully understand and agree to be bound by this Agreement as modified and/or amended by toutou from time to time. toutou reserves the right to amend this Agreement or any part thereof at any time. If we make such modification and/or amendment we will place a notice of such change on the Site. It is your responsibility to check these Terms & Conditions and the Privacy Policy from time to time to ensure that you agree with them and your continued use of the Site will be deemed to be your acceptance of any amendments and/or modifications to the Agreement. Any bets placed prior to the time of amendment and/or modification will be subject to the pre-existing Terms & Conditions. Any bets placed after the time of amendment and/or modification will be subject to the changed Terms & Conditions. If any modification is unacceptable to you, your only recourse is to terminate this Agreement.
GENERAL CONDITIONS OF USE - YOUR REPRESENTATIONS AND WARRANTIES
As a condition of use of the Services, you warrant and undertake that you shall not use or access the Site, Services, Software and the Information for any unlawful purpose under any law that is applicable to you or that is prohibited by or in breach of the Agreement. In particular (and in addition to all other representations and warranties set out in the Agreement) you warrant and undertake as a condition of use of the Services that:
- You are not restricted by limited legal capacity;
- You are acting in your own legal capacity and not on behalf of another person or company;
- You agree that your use of the Services is at your sole discretion and risk;
- You are not diagnosed or classified as a compulsive gambler;
- You are over 18 years of age or over the age of majority in your jurisdiction, whichever is the greater;
- You are not an employee and/or relative of an employee of toutou and any entities affiliated or related to toutou;
- If you were under the employment of toutou (and any entities affiliated or related to toutou) and/or are a relative of a former employee of toutou (and any entities affiliated or related to toutou), such employment had ceased more than six (6) months ago.
- You agree that you are required to provide us with certain personal details about yourself (including details regarding your methods of payment) for the purpose of using the Services. Our control of the information provided by you shall be subject to our Privacy Policy;
- You are solely responsible for any applicable taxes which may be payable on winnings paid to you;
- You are using the Site solely for your own personal use. You are only allowed to wager for your personal entertainment;
- You are not a resident of Australia, Belgium, Cyprus, Denmark including Greenland and Faroe Islands, Germany, Greece, Hong Kong, Iran, Israel, the Netherlands, North Korea, Philippines, Singapore, South Africa, Spain, Switzerland, Taiwan, Turkey, United States of America, Italy and France, including Guadeloupe, Reunion, Martinique, French Guiana, French Polynesia, Mayotte, New Caledonia, Saint-Barthélemy, Saint Martin, Saint Pierre and Miquelon and Wallis and Futuna Islands.
- You acknowledge the possible risk of losing money arising from the use of the Services and the Site and that toutou has no responsibility to you for any such loss;
- Your deposits do not originate from illegal or criminal activities;
- You will not conduct criminal or other unlawful activities through any account opened with us and you shall not allow other persons to use your betting account and the Services for any unlawful activities under any law applicable to you or us;
- You agree to keep your account name and password secret and confidential and not to allow anyone else to use it. If you misplace, forget, or lose your account name or password, you should notify our customer services department immediately. New security details will then be allocated to you;
- You will ensure the secrecy of your account and log-in details. Any betting made on toutou where the user name and password have been used will be regarded as valid;
- You will not use the Services, the Site, the Software or the Information in any way that may interfere with their availability to other users;
- You will not solicit or in any way seek to obtain any information relating to other users;
- You will not upload or distribute any program, file or data that contain viruses, are corrupted or may affect the operational performance of the Device(s), Software, Services and/or Site;
- You may not attempt to modify, decompile, reverse-engineer or disassemble the Software in any way;
- You will not use any device, robot, spider, software, routine or other method (or anything in the nature of the foregoing) to interfere or attempt to interfere with the normal proper functioning of the Services, Device(s), Software, Site, Information or any transactions offered on the Site and/or through the Device(s). The use of artificial intelligence including, without limitation, "robots" is strictly forbidden in connection with the Services. All actions taken in relation to the use of the Services by a user must be executed personally by players through the user interface accessible by use of our Software;
- You will not post or transmit to the Site and/or to the Device(s) or to any other users, any unlawful, harassing, abusive, threatening, libellous, defamatory, obscene, indecent, inflammatory, racially or ethnically objectionable, pornographic or profane material, or any material that could constitute or encourage conduct that would be considered a criminal offence, give rise to civil liability, or otherwise violate any law;
- You will not initiate and/or engage in surveys, contests, chain letters or post/transmit "junk mail", "spam" or any unsolicited mass dissemination of email against toutou;
- You will not hold more than one account. Should more than one account be identified as belonging or relating to you, toutou reserves the right to treat any such accounts as a single joint account or to close such accounts and terminate this Agreement.
By agreeing to the above General Conditions of Use, should your activities pertain to criminal or suspicious conduct, toutou reserves the right to report you to the federal or local authorities without prior notice or explanation.
Can I view this service?
This service is available for members, based in certain regions, who have funds in their account or have placed a bet within the last 24 hours.
TERMS UNDER WHICH BETS ARE ACCEPTED
- All bets made on toutou website are subject to the relevant Games rules applicable to each event or game, and to this Agreement.
- toutou cannot be held responsible for any typing or human error in posting odds other than those intended. In the event that this occurs, toutou reserves the right to void any affected bets (wagers).
- Notwithstanding any other provision in this Agreement, toutou reserves the right to refuse any bet without explanation.
- Only bets made through the internet and/or Device(s) in compliance with these Terms & Conditions shall be accepted. Any other form of bets (whether by post, email, fax or otherwise) shall not be accepted and where received will be void regardless of the outcome. Bets are only valid if the username and password has been correctly entered with sufficient available funds in your account and you have received confirmation from us that the bet has been received. The bet will be deemed to be validated when a confirmation message appears on the screen.
- All bets will be considered validly placed if your username and password have been entered correctly, subject to availability of funds in your account.
- You are responsible and liable for all activities and transactions that take place through the use of your name, account number, username, password (or any combination thereof) regardless of whether such transactions were authorized by you.
- You are solely responsible for ensuring that the details of your bets are correct. Once your bets have been placed and their acceptance confirmed by us they may not be cancelled, revoked or changed and shall be deemed to be conclusive evidence of the bets that you have placed.
- All bets are logged and recorded in toutou transaction log database and are conclusive evidence of all transactions and times at which the transactions are placed.
- All bets will be deemed valid and accepted by toutou.com when confirmation is displayed in your transaction history statement.
- Except for "in play" bet type, all bets placed after the commencement of an event will be deemed invalid. toutou reserves the right to void such wagers placed.
- All bets will be deemed invalid where the outcome of an event is known at the time of placement of your bet. toutou reserves the right to void such wagers placed.
- Advertised start times, red cards, scores and or any information displayed on the Website(s) are for information purposes only.
- • The result of a match or event will be determined on the day of its conclusion for betting purposes unless otherwise stated within the rules for each sport or event. Any subsequent enquiry that may result in an overturned decision will not be recognised by toutou after 72 hours from processing of results. Within 72 hours after results are processed, toutou will only reset / correct the results due to human error, or mistakes made on the referring website.
- If the venue for a sporting event is changed, all bets placed based on the original venue will be null and void, except for games played on neutral ground.
- The winner of an event or game will be determined on the date of the event's conclusion according to the Games rules.
- toutou does not recognize suspended games, protests or overturned decisions for betting purposes.
- Should you include a non-runner or void selection in a multiple bet, the potential payout will be adjusted according to the remaining valid selections.
- You acknowledge and accept that all prices and odds are subject to variation and only become fixed at the time a bet is placed.
- Where a manifest error, mistake or system failure results in an incorrect odd, line or handicap taken in a bet, the bet, or that part of the bet if it is a multiple bet/parlay will be null and void.
- In the event of any technical system issues, toutou reserves the right to manually confirm In-Play bets placed in a danger situation if trading resumes without event. Account balances will be adjusted to reflect the bets the member placed at that time.
- Simultaneously placed bets on one event will not be accepted.
- The decision of toutou is final in respect of any bet and the associated transactions therewith.
- You fully accept and agree that random number generator ("RNG") software will determine the shuffling and dealing of cards and other randomly generated events required in the Games.
- You fully accept and agree that internet connection is not absolutely stable. toutou is not responsible for any misplaced bets. All bets placed will be based on the bet records in our system. If you are unsure about any of the bets you have placed, please contact our customer service team or check your bet record in your account statement.
Do I need a toutou account in order to watch Live Tv?
Yes, you need to be logged in to your toutou account to view Live Tv.
What are the events that I can watch on Live Tv?
toutou is currently offering events across multiple sports including Football, Basketball, Tennis, Futsal, Beach Soccer, Handball, Volleyball and Snooker to name a few.
Why am I unable to view events held in my country?
We are not permitted to stream certain events or matches from the host country.
How are the matches with live streaming indicated?
On the odds page, matches with live steaming available are identified with an icon. Clicking on this icon will load the video player.
Which countries can I watch Live Tv from?
Due to broadcasting rights, only members from China, Vietnam and Indonesia are allowed to watch live streaming on Live Tv at this time.
What are the restrictions on the programmes that have been streamed?
You are only permitted to access live streaming video for your own personal use. Live video streamed from us must not be copied or reproduced in any way without the express permission of the company.
What can I do if the site is slow or if the connection is regularly lost?
Try to access other internet sites and determine whether the problems are confined to our live video streaming. If you are unable to use any other internet services please contact your Internet Service Provider. If our Live Streaming is the only affected site, please contact us at help@toutou.com or contact our Customer Relationship Officers on Live Chat.
When can I start watching the live video streaming?
Each event will begin streaming 2 minutes prior to the scheduled start time of the event / match. Once you click on the live event name, the media file will automatically start to stream. There may be a slight delay depending on your connection speed.
What are the system and browser requirements to view the live video streaming?
Operating System: Windows 2000/XP/Vista
Web Browser (any of):
IE 8 or above
Mozilla Firefox
Safari
Google Chrome
Broadband Speed: A connection speed of 512kbp/s or higher.
Why am I unable to watch the live video streaming when I have met all the above system and browser requirements?
If you have a Firewall (security hardware / software) or any other related security software running on your device, it might have affected your access to the site. You should consult the manufacturer's manual / handbook or contact them directly regarding the package / hardware configuration.
I am using broadband but still having problems streaming the videos?
If you have an internet connection of greater than 512k, but experience a lot of buffering when viewing the stream, the problem is most likely to be caused by network congestion over your ISP connection.
You can test out the current download bandwidth available to you using one of the following links:
http://www.bandwidthplace.com
The results of these tests need to be around 600kbp/s to successfully view the stream. Please take into account fluctuation in local bandwidth and contact your Broadband provider directly if there are issues.
I can view the video but is there is no audio coming from the stream?
Make sure that your computer has a sound card to play the audio and your audio volume is turned up. To make sure that you have the necessary software that is currently supported, reinstall Flash.
Why is there an audio but no video?
This issue may occur if there is not enough bandwidth to play both audio and video. You may receive sound even though the video is not present because audio requires less available bandwidth.
Why did my flash video streaming stop / change to a black screen?
Very occasionally there may be flash streaming issues. If this occurs, you may need to refresh your browser. You can do this by clicking the refresh button in your browser or pressing the F5 key on your keyboard.
How can I check if I have Flash player installed?
Go to Adobe's website to check if you have the latest flash player installed.
How do I enable Javascript in my browser?
To Enable JavaScript:
Internet Explorer:
- 1) On the menu bar, click on "Tools" then "Internet Options", and then select the "Security" tab.
- 2) Click the "Internet zone".
- 3) Click "Default Level" and click "OK" to close the Internet Option window.
Firefox:
- 1) On the menu bar, click on "Tools" then "Options", and select "Content".
- 2) Check "Enable JavaScript"
- 3) Click "OK" to close the option window.
Safari:
- 1) On the menu bar, click on "Edit" then "Preference", and select the "Security" tab.
- 2) Check "Enable JavaScript"
- 3) Click on the "X" button to automatically apply the settings.
Google Chrome:
- 1) On the menu bar, click on the "Toolbox" Icon, and select "Options".
- 2) Select the "Under the Hood" tab.
- 3) From the Privacy section, click "Content Settings".
- 4) Select the "JavaScript" tab.
- 5) Check "Allow all sites to run JavaScript".
- 6) Click "Close" to apply your settings.