Keno Frequently Asked Questions
Before Placing Bets
Placing Bets
After Placing Bets
What Is Keno?
Traditionally, Keno game is played with a player randomly picks between 1 and 10 numbers from the numbers 01 to 80. A keno system randomly draws 20 numbers from 01 to 80 as the result of which any payouts, calculated by a computerized keno system, will be determined based on the number of hits from the numbers drawn against the numbers picked by player.
Who Can Place A Keno Bet?
Anyone over 18 (or the legal age of majority in their jurisdiction) with an Toutou account can place a Keno bet as long as you have read and agreed to the Terms and Conditions.
What Languages Are Supported In Keno Bet?
Keno Bet is available in all languages supported by toutou.
In What Currencies Is Keno Betting Being Offered?
Keno betting supports all currencies offered by Toutou.
What Are The Common Bet Types Offered By Toutou Keno?
There are 7 bet types:
- Big/small/total810: The total sum of the 20 numbered balls drawn is greater than 810 (Big), smaller than 810 (small) or equal to 810 (TOTAL 810).
- Odd/even: From the total sum of the 20 numbered balls drawn, the last digit is an odd or an even number.
- Odds/evens/tie: From the 20 numbered balls drawn, if more than ten of these numbers are odd numbers, bets on Odds win. If more than ten of these numbers are even numbers, bets on Evens win. If there are exactly ten odd numbers and ten even numbers, bets on Tie win.
- Big/small & odd/even parlay: For example, a BIG/ODD bet means you predict that the total sum of the 20 numbered balls drawn is greater than 810 and the last digit from the total sum is an odd number. Other combinations you can bet on are BIG/EVEN, SMALL/ODD and SMALL/EVEN.
- Up/down/tie: From the 20 numbered balls drawn, more than ten of these numbers will fall in the range of 01 - 40 (Up) or 41 - 80 (Down) or exactly ten numbers in the range of 01 -40 and ten numbers in the range of 41 - 80 (Tie).
- Five Elements: Predict the total sum of the 20 numbered balls drawn will fall in a specific range name. There are 5 different range names to bet on: 210-695 (GOLD), 696-763 (WOOD), 764-855 (WATER), 856-923 (FIRE) and 924-1410 (EARTH).
- Pearl ball: Player has the option to choose between 1 to 5 numbers from the range of 01 to 80. System draws 20 numbered balls in a range of 01 - 80. The payout is based on the number of hits against the number of selections that the player has chosen. Sequence is not a factor for the payout.
What Is The Specific Opening Time/Closing Time For Every Market?
The opening/closing time depends on the specific markets and might not be fixed. A notification will be shown when a market is not available.
What Is The Specific Opening Time/Closing Time For Every Market?
What Is The Minimum Stake?
| CURRENCY |
ODDS BET |
| RMB (Chinese Yuan) |
5 |
What Is The Maximum Stake?
The maximum stake for Keno bets will vary depending on the each offered odds maximum stake. If your stake exceeds the maximum stake, the bet slip will automatically adjust your stake to the maximum available for that bet.
Can I Place Multiple Bets On Toutou?
Only single bets can be placed at any one time. However there is no limit to the number of single bets that may be placed concurrently. You do not have to wait for a pending bet to be approved before placing another bet.
Can I Cancel A Bet That I Have Made?
In line with Toutou Terms and Conditions, once your bet has been placed and its acceptance confirmed, it may not be cancelled, revoked or changed.
Where Can I See A Summary Of My Transactions?
All of your Keno bet history is available in the Open Bets (unsettled bets) and Statement (settled bets) tabs at the top left panel of your Keno betting screen. You can also check your Keno bet history in My Account / Statement / Betting History / Keno.
How Can I Verify Keno Results Used In Toutou Keno?
After logging in, you may click on the "Official Site" button for the respective Keno System, upon which you will be directed to the respective official result page. Select the time and the draw number you want to check for result.
Is The Statement In Toutou My Account Updated Instantly When I Place A Bet?
There is a draw every 5 minutes and all bets will be settled right after the outcome is determined.
What Should I Do In Case Of An Error Or Dispute?
Kindly contact our Customer Service team via Live Chat or email to cs@toutou.com, providing your user name and bet ID so that we can check the issue for you.