Dear Sir/Madam,
#MemberCode#

To satisfy our regulatory responsibilities and due diligence practices, it is necessary for us to verify account information of our members. As part of this commitment, from time to time, we need to carry out additional checks to ensure your account security.
Please kindly provide us with the following documents below:
No. Document Type Examples of Acceptable Documents
1 Identity Document (if you have not submitted to us previously)
Valid Photo ID with your name and date of birth. Address is optional.
  • National Identification Card
  • Driver's License
  • Passport
  • Other Identification Card issued by government/ known government agency/ body
2 Proof of Address (if you have submitted to us previously, we will need another separate proof)
Recent statement with your name, address and date that is not older than 3 months.
  • Post-paid Utility Bill (Eg. electricity, water, internet, gas, postal copy of landline/mobile phone bill, etc.)
  • Bank Account Statement / Credit Card Statement from a recognised bank
  • Tax Bills, Bank Approved Mortgage Certificate
  • Family or Residential Book, Tenancy Agreement
3 Proof of Funding Source (if you have not submitted to us previously)
Valid proof of account details matching the information stated on your deposit and/or withdrawal transactions.
  • Bank Account Statement with name, bank account number, bank stamp that is not older than 3 months
  • Full screenshot of Online Banking Details including name, full bank account number and the URL address bar in one page
4 Source of Wealth Questionnaire (if you have not submitted to us previously)
Information that describes the origin(s) of your financial standing or total net worth, such as activities that generated your funds and property.
  • Please provide us the information of your legitimate source of wealth by completing the Source of Wealth Questionnaire.
5 Proof of Source of Wealth
Evidence showing legitimate source of your funds and wealth.
  • Main Savings Bank Account Statement for the last 3 months
  • Salary/ Pay Slip for the last 3 months
  • Investment/ Business Certificate or Contract
6 Contact Details
Confirmation of your valid Phone Number and the best time for us to contact you. 		-

We’ve made this process as easy as possible. Simply log in and upload your documents via the Profile Verification page..
You’ll need to do this in the next 5 days, or unfortunately, we have to inactive your account as a security measure. Don’t worry, if you haven’t been able to do this within 5 days, you can simply email us the relevant documents at kyc@v9service.com and we’ll get you up and running again once your documents have been verified within 12 hours.
We may have to contact you via your registered phone details to help us further with our verification process.
If you have any questions relating to this request, please contact our customer care team via Contact Us on our website and we will be happy to help.
Kind Regards,
The V9BET Team