We want our players to have fun while playing at V9Bet, so we encourage responsible gaming. We allow our players to define their own limits of responsible gaming, and then we help with management tools that allow you to set and control your own limits. Gambling is a form of entertainment, and should never be a burden on your life either financially or emotionally. Borrowing money to play, spending above your budget or using money allocated for other purposes is not only unwise but can lead to significant problems for you and others around you. We want you to enjoy playing at V9Bet, so bet responsibly and have fun!

Getting assistance

There are many organizations that can provide support and assistance to people who develop a problem with gambling, and we recommend that players contact a self-help organization for additional assistance. The following websites offer advice and guidance. Each one contains helplines and an e-mail address that you may contact if you would like confidential advice and support.

• Gamblers Anonymous
• GamCare
• Gambleaware
• Gamblingtherapy

Do you have a gambling problem?

We strongly advise our members to monitor their playing behavior regularly to see if they are playing excessively. Here is a questionnaire from gamblers anonymous to assess potential gambling problems.

• Did you ever lose time from work due to gambling?
• Has gambling ever made your home life unhappy?
• Did gambling affect your reputation?
• Have you ever felt remorse after gambling?
• Did you ever gamble to get money with which to pay debts or otherwise solve financial difficulties?
• Did gambling cause a decrease in your ambition or efficiency?
• After losing did you feel you must return as soon as possible and win back your losses?
• After a win did you have a strong urge to return and win more?
• Did you often gamble until your last dollar was gone?
• Did you ever borrow to finance your gambling?
• Have you ever sold anything to finance gambling?
• Were you reluctant to use "gambling money" for normal expenditures?
• Did gambling make you careless of the welfare of yourself or your family?
• Did you ever gamble longer than you had planned?
• Have you ever gambled to escape worry or trouble?
• Have you ever committed, or considered committing, an illegal act to finance gambling?
• Did gambling cause you to have difficulty in sleeping?
• Do arguments, disappointments or frustrations create within you an urge to gamble?
• Did you ever have an urge to celebrate any good fortune by a few hours of gambling?
• Have you ever considered self-destruction or suicide as a result of your gambling?

The more questions you answer with “YES”, the more you may be at risk of developing a gambling disorder.

It is important to recognize as early as possible whether gambling is negatively affecting any aspects of your life to put preventative measures in place and get further support if needed.

You can also take an anonymous self-assessment tool for players by GamCare at https://gamtest.se/v3/gamcare

Self-exclusion

For your own protection, if you believe you have a gambling problem, you can request Permanent Self-Exclusion from using our services at any time, and you will be barred from playing games at V9Bet. All you need to do is contact our Customer Services team

If you have chosen to Self-Exclude from our services, you should also consider installing GamBlock at www.gamblock.com, a software application that will block your computer’s access to internet gaming websites.

Please note:

• all Self-Exclusions are irreversible;
• any new accounts you attempt to open after Self-Exclusion will be blocked as soon as detected;
• we will take all reasonable measures to make sure you do not receive any promotional material;
• if you have Self-Excluded with any other gambling operator(s) and/or service provider(s), it does not automatically apply to V9Bet. You may also wish to consider excluding yourself from other operators;

Preventing underage gambling

You must be at least 21 years old to play at V9Bet. We undertake checks to ensure that no person under the legal age has access to our gaming sites. Provision of inaccurate or dishonest information about a player's age will result in forfeiture of any winnings and may result in civil and/or criminal prosecution.

Parental Controls

In order to protect minors from accessing the site we recommend that responsible players install Internet filtering software on their computers. There are a number of third party applications available that parents or guardians can use to monitor or restrict the use of their computer's access to the Internet. These include:

• Net Nanny filtering software protects children from inappropriate web content: www.netnanny.com
• CYBERsitter filtering software allowing parents to add their own sites to block: www.cybersitter.com